Contact Support

Our dedicated support team is here to help you succeed with Nakyma.

Ways to Contact Us

1. Email Support

• General inquiries: contact@nakyma.eu

2. Response Times

• Standard response: Within 24 hours
• Premium users: Within 4 hours
• Emergency issues: Within 2 hours

Common Support Topics

1. Account Issues

• Password reset
• Account recovery
• Profile updates
• Privacy settings

2. Goal Setting

• Creating effective goals
• Setting milestones
• Progress tracking
• Community engagement

3. Technical Help

• App troubleshooting
• Sync issues
• Feature tutorials
• Bug reporting

4. Community Guidelines

• Behavior standards
• Content policies
• Reporting issues
• Appeal process

Self-Help Resources

• FAQ section
• Video tutorials
• User guides
• Community forums

Support Hours

• Monday-Friday: 9am-8pm EST
• Saturday: 10am-6pm EST
• Sunday: 12pm-5pm EST
• 24/7 emergency support for critical issues

Feedback

We value your input! Share suggestions at contact@nakyma.eu